Falconer

Falconer is an AI knowledge base designed for high-speed teams, providing validated real-time information to both people and agents. It connects multiple internal data sources—such as code, Slack conversations, meeting minutes, and more—to automatically build a structured knowledge base, sharing context via Slack, MCP, and quick web apps, ensuring consistent, trustworthy, and traceable company-wide knowledge.

With “knowledge health” as its core metric, Falconer actively detects outdated, missing, duplicate, and conflicting knowledge, preventing misinformation from misleading decisions or slowing down teams. It enables engineers to collaborate without interruptions, empowers customer service teams to respond independently without requiring engineering upgrades, and allows new hires to instantly access reliable answers, significantly shortening onboarding times. Its public documentation feature directly publishes the internal knowledge base as user-accessible customer-facing documents, automatically synchronizing product changes with document updates and eliminating disconnects caused by manual maintenance.

Features

Knowledge Health Monitoring: Before knowledge impacts the team, it proactively identifies and flags outdated, missing, duplicate, and contradictory content, ensuring the accuracy and reliability of information critical to organizational operations.

Unified Public Documentation: Automatically generates and publishes customer-facing documents from the same internal knowledge base, with document updates synchronized whenever product code changes occur—no manual intervention required.

Use cases

Provides engineering and customer success teams with 100% real-time, up-to-date company knowledge, allowing AI agents to operate independently without hallucinations.

Automatically discover and fix outdated runbooks, onboarding guides, and support documents, cutting employee onboarding time in half

Automatically convert code, Slack conversations, meeting minutes, and agent sessions into structured documents—no manual writing required

How to use

Visit falconer.com to create an account—no contract or credit card needed

Connect to internal knowledge sources (such as code repositories, Slack, task management systems, etc.)

Build a unified knowledge base and share context via a web app or Slack

Enable the Public Docs beta feature to launch a real-time documentation site accessible to customers

Pricing

Free trials are available; the Enterprise edition supports cloud hosting, dedicated single-tenant hosting, and fully on-premises deployment. For specific pricing, please contact sales. There are no publicly disclosed limits on word or character counts, subscription period details, or commercial usage terms.

Traffic data

Third-party estimates, not first-party analytics. Periods, devices and providers are shown separately.

No verifiable traffic data available

Sources

falconer.com ↗