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Userlens by Wudpecker

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结合分析和反馈的产品智能平台，为 B2B SaaS 客户成功服务。

CategoryVoice & transcription
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01 / OVERVIEW

What is Userlens by Wudpecker?

Start the meeting prepared. End the meeting with perfect notes. Share it to every stakeholder. All in a seamless experience…

Userlens by Wudpecker 是一个下一代产品智能平台，旨在服务于客户成功。它结合了产品分析和客户反馈，提供客户行为与声音的并排视图。该平台帮助 B2B SaaS 公司通过提取通话记录、支持票据和开放反馈调查中获得的洞察力来了解客户。平台提供了具有行业标准指标和用户群的现成仪表板，使团队在与客户交流时能够更具备知识和准备。

02 / CAPABILITIES

Key features

  • B2B SaaS 公司的产品分析

  • 客户反馈分析

  • 现成仪表板

  • 用户群分析

  • 流失风险检测

  • 功能采用追踪

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