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Insight7

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一款人工智能驱动的客户研究工具，快速获取客户反馈和访谈分析的洞察。

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01 / OVERVIEW

What is Insight7?

Insight7 automatically analyzes CX, Sales & Research calls for insights that grow revenue, quality & coaching.

Insight7 是一款人工智能驱动的客户研究工具，帮助产品开发人员和团队快速理解客户、优先处理问题并识别机会。它可以从客户反馈（如调查、净推荐值（NPS）、访谈等）中生成洞察，并立刻对其进行分析，以便以可视化的方式了解客户主题、痛点和情感，从而节省大量手动分析数据的时间。Insight7 自动分析视频、音频或文本格式的访谈数据，以获取准确的洞察，从而支持高质量的决策。

An AI call center uses AI voice agents to answer and make customer calls, resolve…

An AI voice agent holds natural, real-time phone conversations with customers, understands what they…

02 / CAPABILITIES

Key features

  • 人工智能驱动的访谈分析

  • 60 多种语言的自动转录

  • 关键洞察提取

  • 情感分析

  • 报告生成

  • 数据可视化（旅程图、图表）

  • 批量数据分析

  • 个人身份信息（PII）遮蔽

  • 通话分析

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