What is Roketfy?
At its core, Roketfy leverages Voice of Customer (VoC) AI to build an integrated data engine that covers multi-channel review collection, cross-platform data integration, industry-specific analytics, and structured API output. The platform enables the consolidation of product details, user reviews, and Q&A content scattered across Trendyol, Hepsiburada, Amazon, and Google into a single analytical hub, with the ability to synchronize this data back to your own e-commerce site. Additionally, it offers brand-specific VoC suites tailored to various industries, including early warning systems for multi-store restaurant chains, guest voice management for the hospitality sector, tracking of product development signals for omnichannel brands, and category-level market radar capabilities for in-depth analysis.
Key features
Supports importing user reviews from Trendyol, Hepsiburada, Amazon, and Google, and centrally displaying them on your own e-commerce website, enabling unified management and reuse of review data.
Provides AI-assisted capabilities for generating product FAQ drafts, automatically creating question-and-answer pairs based on real user reviews (e.g., “The scent is great but absorption is slow”), helping shoppers make informed decisions.
Use cases and audience
Catering to multi-store restaurant brands, hotel and travel brands, omnichannel retail brands, as well as engineering teams requiring structured e-commerce data.
- Provides real-time negative review alerts for multi-store restaurant brands, simultaneously monitoring dine-in and takeout reviews to identify underperforming outlets, recurring issues, and early risk signals.
- Integrate guest reviews from all channels, including Tripadvisor and Booking.com, for hotels and travel brands, analyzing experience themes, anomalies, and reputation issues that affect bookings.
- Track the quality, user experience, and R&D signals of each product across all channels, filtering out logistics and seller-related interference factors.
Includes product catalog data, customer reviews, Q&A content, and search/price data sourced from platforms like Trendyol, Hepsiburada, Amazon, and Google.
Outputs structured e-commerce data in JSON format, featuring sentiment analysis, competitive benchmarking, AI-generated product FAQ drafts, attribute completion results, and industry-customized VoC insight reports.
Frequently asked questions
Does it support automatically converting customer reviews into product page content?
Supported. Roketfy can transform real customer reviews and Q&A into AI-assisted product descriptions, key selling points, and draft FAQs, helping consumers make informed purchasing decisions.
Can the Roketfy Data Engine API directly integrate with internal ERP or CRM systems?
Supported. Roketfy Data Engine is an e-commerce data API designed for engineering teams, enabling the extraction of product, review, search, and pricing data from platforms such as Trendyol, Hepsiburada, Amazon, and Google in a structured JSON format, with single-point integration into ERP, CRM, or internal tools.
How to use
- 01
Register a Roketfy account and complete identity verification.
- 02
Connect your target e-commerce platform accounts, such as Trendyol, Hepsiburada, Amazon, or Google.
- 03
Import your product catalog and historical customer review data into the unified analytics center.
- 04
View sentiment analysis, competitor comparisons, and AI-generated product FAQ drafts in the Action Dashboard.
Benefits and limitations
Benefits
- Provides a comprehensive suite of Etsy seller tools.
- AI-powered optimization and content creation features.
- Data-driven insights to support informed decision-making.
- Free plan available for initial use.
- Positive user reviews highlight ease of use and effectiveness.
Limitations
- Some features are limited in the free plan.
- Results depend on the user’s implementation and store management.
- Reliance on AI may require user oversight and adjustments.
Official website & sources
Updated on 2026-10-31