niia.ai

niia is a fully automated WhatsApp AI reception system tailored for hair salons, offering round-the-clock customer service and appointment management. Customers don’t need to download any apps or create accounts—simply send a message on WhatsApp to browse services, select a time, confirm their appointment, and receive instant in-chat confirmation. The system supports automatic multilingual recognition and response, compatible with English, Arabic (Modern Standard and Gulf dialects), Hindi, and Tagalog. It enables unified management of up to five branches, unlimited staff positions, and all available services, while writing every appointment event directly into a dedicated Google Calendar to ensure inventory and scheduling consistency. niia operates on a fixed monthly subscription model ($84/month for the Starter plan, $194/month for the Growth plan), with no commission charged per booking, keeping costs predictable as your business grows.

Hair salons, nail salons, spas, and other beauty service providers requiring 24-hour WhatsApp appointment management—whether operating as a single location or across multiple sites.

The Starter plan costs $84 per month and includes 10,500 credits per month (for chat messages, voice responses, reminders/feedback/reviews/waitlist notifications, as well as broadcasts and workflows). The Growth plan costs $194 per month and provides 24,000 credits per month. Both plans offer unlimited bookings, unlimited service items, and unlimited employee seats. Starter supports 3 workflows, while Growth supports 15 workflows and includes no-show follow-up features. All plans include multilingual support and a unified inbox. A 14-day free trial is available with no credit card required; billing begins only after activation.